Privacy Policy

Last Updated: January 2026

Veltrovan Security LLP ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information in the following ways:

  • Directly from you: When you contact us, request a quote, subscribe to our newsletter, or use our services, you may provide personal information such as your name, email address, phone number, company details, and project requirements.
  • Automatically: When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. We may use cookies and similar tracking technologies for analytics and user experience enhancement.
  • From third parties: We may receive information about you from business partners, service providers, and data brokers to enhance our services and comply with legal obligations.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our security services
  • Processing transactions and sending related information
  • Sending promotional communications (with your consent)
  • Responding to inquiries and customer support requests
  • Conducting security assessments and vulnerability testing
  • Monitoring and improving our services
  • Complying with legal obligations and protecting our rights
  • Preventing fraud and ensuring security

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have explicitly agreed to our processing
  • Contract: To perform services you have requested
  • Legal obligation: To comply with Canadian and international laws
  • Legitimate interests: To operate our business and improve services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

  • Service providers: We share data with vendors who assist in our operations, subject to confidentiality agreements
  • Legal requirements: When required by law, court order, or government authority
  • Business transfers: In the event of merger, acquisition, or asset sale
  • With your consent: When you authorize us to share information with specific parties

5. Data Security

We implement industry-leading security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and its intended use.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right of access: You can request access to your personal data
  • Right to rectification: You can request correction of inaccurate information
  • Right to erasure: You can request deletion of your data (right to be forgotten)
  • Right to restrict processing: You can limit how we use your information
  • Right to data portability: You can request your data in a portable format
  • Right to object: You can object to certain processing activities
  • Withdraw consent: You can withdraw previously given consent at any time

To exercise any of these rights, please contact us at secure@veltrovan.shop or call +1 416 597 8815.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality. We do not use tracking technologies for behavioral advertising without explicit consent.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses and your explicit consent.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete such information and notify the parent or guardian.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. Marketing Communications

If you have provided consent, we may send you marketing emails about our services, promotions, and updates. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly at secure@veltrovan.shop.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities without undue delay, as required by applicable law. We will provide information about the nature of the breach, the data affected, and recommended protective measures.

14. Privacy Officer and Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Veltrovan Security LLP
250 University Ave
Toronto, ON M5H 3E5
Canada
Email: secure@veltrovan.shop
Phone: +1 416 597 8815
VAT: 912857403 RT 0001

15. Canadian Privacy Regulations

As a Canadian company, we comply with the following privacy regulations:

  • Personal Information Protection and Electronic Documents Act (PIPEDA): We comply with PIPEDA requirements for the collection, use, and disclosure of personal information
  • Provincial Privacy Laws: We adhere to applicable provincial privacy legislation including Ontario's privacy laws
  • GDPR Compliance: For individuals in the European Economic Area, we comply with the General Data Protection Regulation

16. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. Any material changes will be communicated through our website or by email. Your continued use of our services following updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy regularly.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our privacy practices.

Disclaimer: The information on this website is for general informational purposes only and does not constitute legal advice. Veltrovan Security LLP does not establish a solicitor-client relationship through this website. For legal advice specific to your situation, please consult a qualified solicitor.
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